Please reach us at info@hug-med.com if you cannot find an answer to your question.
The Smart Sticker is best thought of as a ‘moveable button’ that can be adhered to any surface on any medication.
HugMed sends alerts to the Smart Sticker to remind users to take their medication. When the user presses the button, the alert is deactivated, and HugMed’s records are updated.
Yes, or some other internet-connected device with Bluetooth capability. This is necessary for the device to record responses and upload them to HugMed’s database.
This is only necessary for the initial set-up of the device or for caregivers or providers who want to check on Smart Sticker users. Use of an app is optional for users.
Yes, HugMed encrypts all personal information and adheres to HIPAA-compliant protocols. Any sharing of personal information with HugMed or our partners is voluntary.
Unless permissions are enabled, nobody. Optionally, users can allow caregivers, physicians, or the data experts at HugMed access to their data, which can improve the user experience.
We are currently in the process of making that happen!
Send us an e-mail at info@hug-med.com!
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